TEMPUR Product FAQs

The TEMPUR Material is a visco-elastic, temperature sensitive open cell material which has unique pressure relieving qualities. Unlike ordinary polyurethane which features irregular cell shapes that simply compress under weight and degenerate over a short period of time, the TEMPUR Pressure Relieving Material is composed of billions of visco-elastic spherical shaped, open cells. The cells respond to body temperature and weight then shift and reorganize their position to mould to the exact contours of the body. The TEMPUR Pressure Relieving Material becomes softer in warmer areas and remains firmer in cooler areas, where less body contact is being made.

The temperature-sensitive TEMPUR material conforms to the shape of your body, allowing your spine and joints to rest in their natural positions. Most other mattresses do not offer as good body conformity as a TEMPUR mattress.

By conforming to your body, the TEMPUR mattress reduces discomfort caused by pressure points by redistributing pressure so that you can immediately relax into your most comfortable sleeping position and remain fully supported throughout the night. The reduction of pressure points reduces tossing and turning, enabling you to enjoy longer deep sleep cycles and better quality sleep, so you’ll wake up feeling more refreshed.

The TEMPUR material is composed of billions of visco-elastic spherical shaped, open cells. The cells respond to your body temperature and weight, then shift and re-organise their positions to mould to the exact contours of your body. The material becomes softer in warmer areas (where your body is making the most contact with the surface) and remains firmer in cooler areas (where less body contact is being made). This results in the redistribution of pressure and the reduction in discomfort caused by pressure points. In turn, you enjoy better blood circulation and less tossing and turning.

No particular maintenance is needed. Most of our mattress covers can be easily removed and machine washed in accordance with the washing instructions. *Please note that mattress covers from the TEMPUR Deluxe range cannot be washed, they can be removed only for airing.

No, flipping is not required. Flipping of a mattress is required to prevent sagging or indentations in certain mattresses. It is not required for a TEMPUR mattress as the TEMPUR material will always return to its original shape.

TEMPUR pillows cannot be washed, how ever the covers can be removed and machine-washed in accordance with the washing instructions.

The TEMPUR material does not generate heat to make you feel hotter, it responds to your body’s temperature. The ‘heat’ that you might feel from sleeping on your TEMPUR mattress actually results from reduced tossing and turning and better blood circulation.

The TEMPUR material was originally developed in the early 1970s at NASA’s Ames Research Center, to relieve the pressure build-up from the G-force experienced by astronauts during lift-off. TEMPUR scientists realized the enormous potential of this material and began experiments in the early 1980s to perfect it for consumer use. After millions of pounds in research, the TEMPUR Material we know today was perfected. TEMPUR was presented with an award by NASA in May 1998.

TEMPUR has a whole range of pillows suited to different sleeping positions. The pillows also come in different heights to suit various body sizes and preferences. To determine which pillow would be ideal for you, we recommend that you come down to our stores to try them out.

Viscoelastic means that the foam has nearly no elastic properties. This phenomenon can be illustrated by dropping a steel ball on the viscoelastic foam. The ball rebound of the steel ball will be almost zero because it will absorb all the energy and the ball will immediately lie dead on the foam. This property is also the unique reason why viscoelastic foam has pressure relieving properties.

The difference between viscoelastic material and elastic foam is that viscoelastic foam due to the capability to absorb energy will not have elastic properties. This phenomenon can also be illustrated by dropping a steel ball on the elastic foam. The ball rebound on the elastic foam will give and elastic behaviour until the gravity will take over and lye dead the ball on the foam.

It is a viscoelastic, temperature sensitive material, quite different from ordinary foam. Viscoelastic describes the property of a substance to both resist flow or change of shape (viscous) and to return to its original shape after being forced to change (elastic). An imperfect version of TEMPUR material was developed for NASA in the 1970s, designed specifically to conform to any individual’s body and relieve the pressure of the tremendous forces of gravity the astronauts experienced during lift off and flight. Like so many NASA technologies, the formula was eventually released to the public. In 1991, Tempur World introduced TEMPUR pressure relieving material, a vastly improved reinvention of the original NASA formula for home and medical use.

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